Questions and Answers

Q What is rentfromtheowner?
A: rentfromtheowner is a brand new, state-of-the-art, property letting website. Put simply, we provide all of the services associated with a traditional letting agent, but with all the modern day convenience and property exposure of an online agent. On-line marketing allows you to advertise your property directly to millions of potential tenants 24 hours a day 7 days a week.

Q Where do you advertise properties to let?
A:We advertise on major property portals such as Rightmove,Zoopla, Find A Property, Prime Location, Gumtree, Globrix, Homes24, AOL, Talk talk, MSN, Sky,, DSS Online, The Sun Online, The Times Online , The Sunday Times Online, Homes24,  Nestoria , Trovit, Oodle, Home, Mitula, Nuroa, Globrix, Yahoo, Google, Facebook , Twitter and over 270 local websites. Your actual advert will be shown on all of these websites (please note partner websites are subject to change)

Q What products / services do you offer?
A: rentfromtheowner is a ‘one-stop-shop’ for letting your property quickly and efficiently. We offer a high performance property to let advertising or our fully managed property letting service to help you let your property, your way. Each package is priced to put traditional agents to shame and save your hard-earned cash. We also offer

Q How much can I save by letting my property with rentfromtheowner?
A: rentfromtheowner offers the perfect solution to effectively promoting your property, anywhere in the UK, whilst saving you a considerable amount of money on traditional letting agent fees. Check out how much you could save.

Q: Some sites offer free advertising. Why pay for an advert on rentfromtheowner?
A: We offer professional property letting – not just listing. We focus on quality rather than merely getting the highest number of properties on our website and are proud of our excellent customer service. Unlike many sites, rentfromtheowner is run by seasoned experts – we have been landlords ourselves – and we therefore understand what is really important (and worth paying for) when letting property. Our property advertising is low-cost and very effective and we don’t risk loosing tenants by charging inflated costs to them (as do many of the free sites – thats where they make their money)
We provide one of the most robustly engineered, effective and easy to use letting sites around, but ultimately we are judged by results, and the results speak for themselves – just ask to see our testimonials!

Q: What are the benefits of letting my property with rentfromtheowner?
A: Answering this question is simple. We save you money letting your property. We provide a highly effective letting service for a flat fee, no commission, no charge per lead. We put you in control 24 hours a day, 7 days a week.

Q: How do I let my property with the help of rentfromtheowner?
A: Simply follow these steps:
1. Choose your letting package, make payment and create your advert. This is very quick and easy and can be saved and edited before posting ‘live’ on our website.
2. Arrange an Energy Performance Certificate and Gas Safety Certificate for your rental property (legally required)
3. Show your property to prospective tenants
4. Agree a weekly/monthly rental price and deposit amount directly with prospective tenants
5.Take agreed deposit from Tenants (this must be covered by an agreed deposit protection scheme click here for more information)
6. Credit check and obtain references for your prospective tenants (see Tenant reference and credit checks)
7. Issue tenancy agreement, inventory and standing order form to tenants for signatures (see Landlord Document Kit)
8. Check in your tenants and agree inventory.

Q: Why do you ask if we will allow tenants on housing benefit? Y/N
A: As well as being uploaded to all of our usual partner websites, all properties which allow DSS tenants are uploaded to websites which specifically advertise DSS properties only.

Q: Can I get a ‘To Let’ board?
A: You can order a high-quality, custom made ‘rentfromtheowner’ board from £39 inc VAT printed with contact details of rentfromtheowner.co.uk. The board is still an integral part of the property letting process and offers a way to address the local and non-internet market. Customers are given the option of ordering a board when they set up their letting with us. These boards can be ordered with any of our package options and can be delivered for you to install or installed for you by our national team. Click here to view a To Let board. You can reuse these boards as many times as you like.

Q: Can I get Landlord documents like a tenancy agreement, inventory etc?
A: Yes you can! We offer a Professional Landlord Document Kit for just £15 inc VAT. Like everything at rentfromtheowner, every document is simple, clear and highly professional.

Q: Can I get rentfromtheowner to write my property advert?
A: We can write your advert for you for an additional £45 inc VAT. All you need to do is email 6 good photos of the property, plus an accurate description and other details including rental amount per week, full property address, the advertising package you want and your contact details to us here. We will email you your advert for approval before posting

Q: Will my personal details be safe?
A: rentfromtheowner uses the latest servers, with advanced intrusion protections systems. All payments are made through Paypal, either through a Paypal account or through Paypals facilities for taking debit and credit card payments, so all transactions are completely safe and secure.

Q: Is there any discount for listing more than one property at the same time?
A: Yes. Please email us for further details. <HERE>

Question not answered here? No problem, just email us with your query and we’ll get right back to you.